The following answers common questions homeowners have about using, maintaining and troubleshooting HVAC and electrical systems:
How often should I change my HVAC air filter?
Most homes need a new filter every 60 to 90 days, but homes with pets, allergy sufferers or higher dust levels should change it every 30 to 45 days. A dirty filter restricts airflow, forces the system to work harder, and can shorten its lifespan.
What temperature should I set my thermostat to for the best efficiency?
In Florida's climate, 78 degrees while home and 82 to 85 degrees while away in the summer is a common efficient setting. Each degree closer to the outdoor temperature reduces run time and energy cost. A programmable or smart thermostat makes it easy to automate these adjustments.
Why is one room in my home warmer or cooler than the others?
Uneven temperatures are usually caused by sun exposure, a room's distance from the air handler, closed or blocked vents, or a duct that needs balancing. Try opening vents fully and clearing furniture away from them first. If the difference persists, a technician can balance the airflow to that room.
How often does my HVAC system need professional maintenance?
A full system checkup twice a year (once before cooling season and once before heating season) keeps the equipment running efficiently and helps catch small issues before they become costly repairs. Regular maintenance is also typically required to keep manufacturer warranties valid.
Is it normal for a new HVAC system to run for long periods when the home is first occupied?
Yes. A new home retains construction humidity and heat in the walls, flooring and furnishings for the first several weeks. It’s normal for the system to run longer than expected during this settling-in period.
What should I do if a circuit breaker trips?
Unplug or turn off whatever was running on that circuit, then switch the breaker fully off and back on to reset it. If it trips again right away or trips repeatedly, stop using that circuit and callfor service. A repeat trip usually signals an overloaded circuit or a wiring issue that needs attention.
How do I reset a GFCI outlet that has stopped working?
Look for the outlet with the Test and Reset buttons, usually located in kitchens, bathrooms, garages, and outdoor areas. Press Reset firmly until it clicks. If the outlet will not reset or trips again immediately, do not continue using it and call for service.
What is the expected lifespan of my HVAC system?
A well-maintained HVAC system typically lasts 12 to 15 years in Florida's climate, with proper maintenance being the biggest factor in reaching or exceeding that range. Water heaters typically last 8 to 12 years.
Can I install a smart thermostat or other smart home devices myself?
Many smart thermostats are designed for homeowner installation, but compatibility with your specific system should be confirmed first, since incorrect wiring can damage the equipment or voidcoverage. If you are unsure, have a technician confirm compatibility or complete the installation for you.
Why does my HVAC system make noise when it starts or stops?
A brief hum, click, or whoosh of air when the system starts or stops is normal. Persistent rattling, squealing, grinding, or banging is not, and usually points to a loose component, a failing motor, or debris in the system that should be checked by a technician.
What should I do if I smell gas in or around my home?
Leave the home immediately, do not operate any switches, appliances or your phone inside, and call your gasutility provider or 911 from a safe distance. Once it’s confirmed safe, contactus to inspect any gas-connected equipment before it’s used again.
How can I improve my home's energy efficiency?
Sealing air leaks around doors and windows, keeping blinds closed during peak sun hours, changing filters onschedule, scheduling annual maintenance, and using a programmable thermostatare the most cost-effective ways to reduce energy use in most homes.
What is included in my new home's HVAC and electrical warranty?
Coverage varies by builder and by thespecific equipment installed and is detailed in the warranty documentationprovided at closing. In general, it covers defects in materials and workmanshipfor a defined period, separate from the manufacturer's equipment warranty,which is typically longer. Refer to your closing documents or contact us forthe specific terms that apply to your home.
How do I know if an issue is an emergency versus routine service?
Treat a complete loss of heating or cooling in extreme weather, any burning smell, sparking, smoke, a tripped breaker that will not reset, or standing water near electrical equipment as an emergency and call right away. Reduced airflow, minor noise, or a single warmroom can typically be scheduled as routine service.
Whom do I contact for service, and whati nformation should I have ready?
Use the service contact information provided in your homeowner welcome packet or on your invoice. A description of the issue and (if available) your equipment model and serial numbers will helpus diagnose the issue faster and dispatch the right technician.
